Driver licensing office opened in eastern Kentucky


FRANKFORT, Ky. (KT) - Another regional driver licensing office has opened in Kentucky, this one to serve the eastern part of the state.

The office, located at 3140 South Lake Drive in Prestonsburg, brings to eight the number of Kentucky Transportation Cabinet regional offices newly opened or reopened to handle licensing needs while adhering to Gov. Andy Beshear’s Healthy at Work guidelines to limit the spread of the coronavirus.

“We are offering essential, in-person public services while taking care to do so in a way that protects public health,” Beshear said.  “Essential services include issuing, renewing and replacing operators' licenses and official identification cards for our fellow Kentuckians who depend on them for employment, travel and emergencies.”

Even as KYTC regional offices open or reopen, the governor is encouraging anyone who can renew or replace credentials by mail or drop-off to do so.  Those whose licenses, permits or ID cards were lost or expired, or will expire, any time from March 1 through Sept. 30, 2020 and who do not require testing, may apply for renewal or replacement remotely through the circuit court clerk in their county of residence.  Check with the clerk as to preferred method, such as drop-off form or mail-in form.

He also noted that licenses and permits that expired between March 18 and July 6, were automatically extended 90 days beyond the printed expiration date.

In-person services offered at the new Prestonsburg office, are limited to the same as the other seven, located in Paducah, Madisonville, Elizabethtown, Frankfort, Lexington, Morehead and Somerset:

--Replacement of a lost license, permit or identification card.

--Issuance of a license or ID card needed for employment.

--Issuance of a REAL ID or standard license for a new resident replacing a valid out-of-state credential.

--Issuance of REAL ID or standard licenses for new applicants who have successfully completed Kentucky State Police driver testing.

--Renewal of a credential (or issuance of a REAL ID) with expiration dates of March 18 to July 6, 2020, which were automatically extended for 90 days by emergency order.

--Issuance of a REAL ID for any resident.

“With the new office in Prestonsburg, we are expanding an important customer service,” KYTC Secretary Jim Gray said. “But we are doing so in a way that protects the health and safety of our customers and our employees. That includes social distancing, wearing face masks and having a sanitized workstation for every customer.”

Qualifying applicants may make appointments online at  A limited number of workstations will be available to serve walk-ins.  To avoid gatherings in common waiting areas after checking in, applicants may be asked to wait in their vehicles and will be individually notified when to return to the issuance office to be served.

The Prestonsburg office will be open from 8 a.m. to 4 p.m., ET, Monday through Friday.


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